Terms & Conditions of Event for Customers & Organizers
We aim to provide you with a quick and straightforward way of buying
tickets or registering for an event online. Anyone that purchases a
ticket or registers for an event through qarsak.com or attan.com for
that matter, therefore, accepts the below agreement with qarsak llc the
parent company owner of qarsak.com and attan.com and all intellectual
property associated with thse two websites.
"qarsak.com" refer to qarsak llc, or its subsidiaries, whose
registered office is in San Diego, California.
"Website" refers to the online sales portals, qarsak.com and
attan.com. or any other electronic Websites or domains provided by
qarsak.com for the sale of Tickets, including all webpages subdomains
and subparts therein contained provided by qarsak.com. Whether
accessed via a personal computer, laptop, tablet, mobile phone, or any
other device capable of accessing the information available now or
created in the future may refer to as a "website".
"Customer" refers to any individual or organization that
uses The Website to purchase or attempt to purchase any goods or
services, including but not limited to tickets, merchandise, vouchers,
or any similar products or services using the Website.
"Promoter" refers to any individual, partnership, or
organization, whether privately or publicly owned, that is responsible
for the organization, promotion, and delivery of any event, service,
or offering of any kind offered for sale or free of charge to the
Customer via the Website.
"Event" refers to any event, including but not limited to
entertainment, education, business, sports, family, religious or other
types of events where promoter wishes to promote, advertise and sell
tickets, passes, vouchers or any similar service to customers using
the Website as a facilitating service for promotion of the Event.
"Ticket" refers to any form of paid or complimentary entrance
voucher or method of measuring and controlling entrance, whether a
physical printed ticket, coupon, pass, wristband or similar or an
electronic form of ticket such as a unique bar code, QR code,
reference number which identifies the holder as having purchased or
been given permission to access a specific Event.
"Services" refers to the services provided by qarsak.com or
attan.com to the promoter in respect of the Event, and may include,
but shall not be limited to such services as advertising and promoting
the Event on the Website; providing an online website portal that
enables customers to purchase Tickets for the promoter's Event.
Delivery of the aforementioned Tickets to the Customer via either
electronic or physical means as agreed between the Promoter and
qarsak.com or its subsidiaries; collection of payment for any Tickets
purchased by the Customer on behalf of the Promoter; registration of
the Customer's information; and any other services provided by
qarsak.com to the Promoter as agreed by the parties in writing
Ticket Purchase Policy
Tickets purchased on the Website or via qarsak.com or its
In most cases payment in full for the Ticket is made at the time
of purchase, and the Ticket is dispatched to the Customer via
email or text message shortly after purchase has completed. In the Event that
payment is made fraudulently using a lost/stolen credit/debit
card or the credit/debit card is used without the permission of
the card owner, qardak.com reserves the right to cancel such
Tickets purchased without refund to the fraudulent purchaser.
Qarsak.com or Attan.com may require the Customer to provide
proof that they are the original purchaser of the Ticket at the
point of entry to the Event in the form of acceptable original
photo ID such as a passport, driver's license, national ID card
and/or by presenting the original credit/debit card used to
purchase the tickets. In the Event that more than one ticket is
purchased by the Customer for the same Event, then all members
of the Customer's party attending the Event should enter the
Event at the same time with the Customer.
It is the responsibility of Customers to protect their tickets
from loss or theft. Qarsak.com is not responsible for the
replacement of lost or stolen Tickets, and does not issue
refunds for lost or stolen Tickets. This applies to
electronically issued Tickets as well as printed Tickets. In the
Event a Customer's electronic Ticket is copied/stolen (e.g. via
hacked email, or through delivery to a shared email address) and
the Ticket is used and scanned before the Customer enters the
Event, the Customer will be refused entry as the Ticket will
have been cancelled at the time of first use. No refund will be
offered to the Customer in this case. Customers are strongly
advised to protect their electronic Tickets with the same
caution and care they would protect a physical printed Ticket
Ticket Usage Policy and Attendance at the Event
It is the Customer's responsibility to check whether there are
any restrictions placed on entry to the Event, such as age
restrictions or dress code restrictions, before purchasing a
Ticket from the Website. Qarsak.com will not be held liable and
will not refund the Ticket purchase if entry to the Event is
declined by the Promoter for any reason including, but not
limited to, failure to meet the dress code, failure to meet age
restrictions, dangerous, disruptive, unruly or unlawful behavior
resulting in the Promoter or venue management declining entry.
All Tickets are issued subject to the Rules and Regulations of
the venue and the Event. It is the responsibility of the
Customer to abide by such Rules and Regulations and to
familiarize themselves with the Rules and Regulations before
purchasing a Ticket.
In all cases The Promoter and the venue management reserves the
right of entry and reserves the right to conduct security
searches at any time to ensure safety and security at the Event.
If a Customer is ejected from an Event by the Promoter, its
agents, or by the venue management or security then the Customer
shall not be entitled a refund under any circumstances.
Many venues operate a strict "no re-entry" policy, meaning that
if the Customer leaves the venue during the Event they will not
be permitted back into the venue using their original Ticket. It
is the Customer's responsibility to familiarize themselves with
the re-entry policy of the Event before entering. No refunds
will be issued to Customers who leave a venue during an Event
and are refused re-admission because of the no re-entry policy.
The venue management or the Promoter may restrict what items are
brought into the Event, including but not limited to food,
beverages, cameras, video and audio recording equipment,
seating, selfie sticks, and items considered unlawful,
hazardous, dangerous or potential weapons. Qarsak.com will not
be held liable and will not refund the Ticket purchase if entry
to the Event is declined or a Customer is ejected by the
Promoter or venue management for bringing, or attempting to
bring, a restricted item into the venue. Furthermore Qarsak.com
accepts no responsibility or liability for items confiscated by
the Promoter or venue management.
Qarsak.com, the venue management and the Promoter accept no
responsibility or liability for items lost or stolen or injury
incurred at the Event.
The Customer's responsibility is to attend the Event at the
correct time, and on a valid date. The Customer's responsibility
is to check that the Event is due to take place on the original
published date and at the original published time. Qarsak.com
accepts no responsibility or liability for any loss, whether
actual or implied, due to the Customer failing to check the date
and time of the Event prior to travelling to the Event.
It is the responsibility of the Customer to attend the Event on
time. Some venues and Promoters will refuse entry to latecomers.
No refunds will be issued to latecomers.
Many Events will have a "last admission" time, meaning the
latest time a Customer can enter the Event. The last admission
time is generally earlier than the end time of the Event. It is
the responsibility of the Customer to ascertain the last
admission time. If a Customer is refused entry for an Event
because they arrive at the Event after the last admission time,
qarsak.com will not issue a refund.
Most venues prohibit the unauthorized use of photographic and
recording equipment. Please check with the Promoter and venue
before arriving at the Event.
By purchasing a Ticket through qarsak.com you hereby agree to
being photographed, filmed or recorded by the Promoter, the
venue management or any third party operating on the behalf of
the Promoter or venue management at the Event or at the
immediate surroundings of the entrance to the venue.
Furthermore, by purchasing a Ticket through qarsak.com you
hereby waive all rights in any photographs, video or audio
recordings of you at the Event or the immediate surroundings of
the entrance to the venue (the "Recorded Material") made by the
Promoter, the venue management or any third party operating on
the behalf of the Promoter or venue management. You hereby agree
that the Promoter, the venue management or any third party
operating on behalf of the Promoter or venue management may use
such Recorded Material in any way they deem fit, without
restriction, approval from, or compensation to, you.
Ticket Delivery and Collection Policy
Qarsak.com issues purchased Tickets electronically as PDF files
via email or text message. It is the Customer’s responsibility
to a) provide qarsak.com with a working, correct email address
and phone number for Ticket delivery, and b) to check their
Inbox for the email containing the PDF of the Ticket. This PDF
can be printed by the Customer and used as an entry Ticket.
For a limited number of Events, the electronic PDF Ticket issued
by qarsak.com via email needs to be exchanged for a printed
ticket issued by the Promoter. Collection booths for exchanging
Tickets in such circumstances are usually situated close to the
Event entrance. In such cases the Promoter or qarsak.com will
request the Customer to provide the items listed below to
exchange the electronically issued Qarsak.com Ticket for the
A printed copy of the qarsak.com electronic Ticket or the Ticket
number (mandatory in all cases)
One of the following forms of identification (original not a
Valid photo identification document issued by a government
organization such as a driving license and I.D
- Valid Passport
Qarsak.com sells Tickets on behalf of Promoters who are responsible
for the Event organization and management. Once purchased Tickets
cannot be refunded. Please contact the event organizer if you want to
refund your ticket(s). You can find the event organizer’s contact information
on the event page. Even if organizer accepts refund, still the payment
processing fee and service fee cannot be refunded. It is the Customer's
responsibility to check whether there are any restrictions placed on
entry to the Event, such as age restrictions or dress code
restrictions, before purchasing a Ticket from the Website. Qarsak.com
will not be held liable and will not refund the Ticket purchase if the
Promoter declines entry to the Event for any reason including, but not
limited to, failure to meet the dress code, failure to meet age
restrictions, dangerous, disruptive, unruly or unlawful behavior
resulting in the Promoter or venue management declining entry. The
Promoter and the venue management reserve the right to refuse
admission at any time without giving cause or reason. Qarsak.com does
not offer refunds to any Customer refused entry to the Event or who is
ejected from the Event for any reason.
By making a purchase through the Website and other affiliated sites,
the Customer agrees to this Refunds Policy.
Qarsak.com will not be held responsible for or
liable for any issues, damages or physical injuries
arising from the Event for which the Customer bought
- We take our Customer's privacy seriously,
and we will only collect, record, hold, store,
disclose, transfer and use your personal
information as outlined below.
Data protection is a matter of trust,
and your privacy is important to us.
We shall therefore only use your name
and other information, which relates to
you in the manner set out in this Privacy
Policy. We will only collect information
where it is necessary for us to do so and
we will only collect information if it is
relevant to our dealings with you.
We will only keep your information for as long
as we are either required to by law or as is
relevant for the purposes for which it was collected.
You can visit the Website and browse without
having to provide personal details. During your
visit to the Website you remain anonymous and at
no time can we identify you unless you have an
account on the Website and log on with your user name and password.
Collection of Personal Information
When you create a qarsak.com account, or otherwise
provide us with your personal information through
the Website, the personal information we collect
may include your:
- email address
- contact number
- mobile number
- date of birth
You must only submit to us, our authorized agent or the Website,
information which is accurate and not misleading and you must
keep it up to date and inform us of changes (more information below).
We reserve the right to request for documentation to verify the
information provided by you.
We will only be able to collect your personal information if you
voluntarily submit the information to us. If you choose not to
submit your personal information to us or subsequently withdraw
your consent to our use of your personal information, we may
not be able to provide you with our Services. You may access
and update your personal information submitted to us at any
time as described below.
If you provide personal information of any third party to us,
we assume that you have obtained the required consent from the
relevant third party to share and transfer his/her personal
information to us.
Use and Disclosure of Personal Information
The personal information we collect from you will be used for
some or all of the following purposes:
To facilitate your use of the Services (as defined in
To process orders, you submit through the Website.
Payments that you make through the Website for
products will be processed by our authorized agent(s);
To deliver the products you have purchased through
the Website in order to make delivery of the product
to you (for example to our courier or supplier);
To update you on the delivery of the products
and for customer support purposes;
To compare information, and verify with third parties
in order to ensure that the information is accurate;
Further, we will use the information you provide to
administer your account (if any) with us; verify and
carry out financial transactions in relation to payments
you make online; audit the downloading of data from the Website;
improve the layout and/or content of the pages of the Website and
customise them for users; identify visitors on the Website; carry
out research on our users' demographics and behaviour; provide you
with information we think you may find useful or which you have
requested from us, provided you have indicated that you have not
objected to being contacted for these purposes;
When you register an account with Qarsak.com or otherwise provide us
with your personal information through the Website, we will also use
your personal information to send you marketing and/or promotional
materials about our products and services from time to time. You
can unsubscribe from receiving marketing information at any time by using
the unsubscribe function within the electronic marketing material. We may
use your contact information to send newsletters from us and from our related companies;
In exceptional circumstances Qarsak.com may be required to disclose
personal information, such as when there are grounds to believe
that the disclosure is necessary to prevent a threat to life or
health, or for law enforcement purposes, or for fulfillment of
legal and regulatory requirements and requests.
Qarsak.com may share your personal information with third parties
and our affiliates for the abovementioned purposes, specifically,
completing a transaction with you, managing your account and our relationship
with you, marketing and fulfilling any legal or regulatory requirements and
requests as deemed necessary by Qarsak.com. In sharing your personal information
with them, we endeavor to ensure that the third parties and our affiliates
keep your personal information secure from unauthorized access, collection, use,
disclosure, or similar risks and retain your personal information only for as
long as they need your personal information to achieve the above mentioned purposes.
In disclosing or transferring your personal information to third parties and our
affiliates located in other countries, Qarsak.com take steps to ensure that the
receiving jurisdiction has in place a standard of protection accorded to personal
information that is comparable to the protection under or up to the standard of
the laws on data privacy.
Qarsak.com does not engage into the business of selling customers' personal information to third parties.
Security of Your Personal Information
Qarsak.com ensures that all information collected will be safely and
securely stored. We protect your personal information by:
- Restricting access to personal information
- Maintaining technology products to prevent unauthorized computer access
- Securely destroying your personal information when it is no longer needed for any legal or business purpose
Qarsak.com uses 128-bit SSL (secure sockets layer) encryption technology when processing
your financial details. 128-bit SSL encryption is approximated to take at least one
trillion years to break, and is the industry standard.
Qarsak.com does not sell products for purchase by children. If you are under 18 years old,
you may use our Website only with the involvement of a parent or guardian.
Collection of Computer Data
similar technologies for storing information to help provide you with a better, faster,
safer and personalized experience when you use the Services and/or access the Website.
When you visit Qarsak.com, our company servers will automatically record information that
your browser sends whenever you visit a website. This data may include:
- Your computer's IP address
- Browser Type
- Webpage you were visiting before you came to our Website
- The pages within the Website which you visit
- The time spent on those pages, items and information searched
for on the Website, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to
help us improve our Website and the services and products we provide.
Cookies are small text files (typically made up of letters and numbers) placed in
the memory of your browser or device when you visit a website or view a message.
They allow us to recognize a particular device or browser and help us to personalize
the content to match your preferred interests more quickly, and to make our Services
and Website more convenient and useful to you.
Any changes to this policy will be published on the Website.